FAQ
What is WhoisBehind.com?
WhoisBehind.com is a domain name transfer service. We’ll keep you updated when your domain name expires, and we also let you know which registrar is the cheapest to transfer your domain name to. You will receive a message from us 1.5 months before your registrar sends you an invoice for your domain name. Sign up at the
Domain name transfer service page.
Is WhoisBehind.com free?
Totally!
Why do you get a notification 1.5 months before your domain name expires?
Most registrars (so the parties where your domain name is registered) use a notice period of 1 month, which is the reason why we send you a notification 1.5 months before. This gives you enough time to switch from one registrar to another. We immediately show you which registrars are cheaper. This spares you a lot of time! You don’t have to look for cheaper options anymore, because we’ve already done that for you :)
Which expiry date do I have to give?
You need to give the invoice date. To do so, take a look at the invoice of your registrar or log in at the control page of your registrar. See at which date your domain name expires or when it will be invoiced again.
Why do I have to use the expiry date of the registrar and not the date on which I’ve registered?
In some cases you can use the registration date, namely when you’ve just registered your domain name or when you always use the same registrar for your domain name. The registrar is the company where you’ve registered the domain name. It’s possible to use our WhoisBehind service to see when the domain name registration took place. However, it’s also possible that you might have transferred the domain name in the meantime. In that case a different invoice date will be used at the registrar, instead of the registration date. This is because of the fact that the new registrar will immediately send an invoice if you’ve transferred your domain name. This invoice date can be different than the registration date.
How do I delete a domain name in my account?
- 1. Log in on your account
- 2. Go to the transfer service
- 3. Delete your domain name, date as registrar
- 4. Log in again or renew the page to see that the domain name has disappeared out of the system.
I’ve transferred my domain name, can I change this in my profile page?
Yes, just add the new registrar and/or date to the domain name.
I’ve lost my password
No problem, we will send you a new password. You can change this password if you log in again. You can request your password in the following way:
- 1. Click on the ‘login’ button
- 2. Click on ‘forgot password’
- 3. Enter the email address that you’ve used during the registration
- 4. You receive an email with your password.
I’ve lost my login name
As is the case with your password: no problem! You can request your login name in the following way:
- 1. Click on the ‘login’ button
- 2. Click beneath the ‘login’ button on ‘forgot password’
- 3. Enter the email address that you’ve used during the registration
- 4. You will immediately receive your login name as a new password.
Who are the creative minds behind WhoisBehind.com?
Great question! You can read the entire story here:
WhoisBehind WhoisBehind.com
